Government travel card customer service. This guide presents basic procedures and r.
Government travel card customer service S. For more information on the DTMO or to Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. When you are preparing to use your new card, please read What To Do When I First Receive My New Card . Louis, MO 63179-0428. Outside the U. As a cardholder, you will receive global travel accident and lost luggage insurance so you feel safe and secure wherever you travel with a Citi ® Commercial Card. Just call Citi customer service number on the back of your card and follow the prompts. Our Customer Service Center is committed to satisfying the needs of all Citi DoD Travel Cardholders. View and pay statements, perform account setup and maintenance, and set up or replace cards online, 24/7. citi. Alternatively, you can contact the bank at the customer service number at 1 (800) 790-7206, 24/7. C. Department of Defense Travel Insurance. The A/OPC can arrange for a replacement card account and can even request expedited processing and delivery of the new card to an alternate address. ssistance you need. After three entries of #, you will get a CITI Customer Service Representative. N/A N/A √ 2 Register your card on Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your application, or set up alerts. When you get ready to book travel, verify that your card is ready to accept charges without having to speak to a repre-sentative. Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. If your agency elects to have the charge card sent directly to you (for example, an individually billed travel card), then you will receive the card at the address on file. Inside the U. Defense Travel Management Office 4800 Mark Center Drive Suite 05E22 Alexandria, VA 22350-9000 571-372-1300 Agency Program Coordinators, or APCs, manage day-to-day operations of the travel card program for an organization and serve as the primary liaisons between the travel cardholder and the Government Travel Charge Card (GTCC) vendor. You are accessing this computer system in order to service the U. We have combined our vast experience in worldwide Purchase Card U. Fleet Card PO Box 790428 St. The Office of the Chief Financial Officer (OCFO), Financial Planning and Policy, Fiscal Policy Division, Travel Section, along with representatives from agencies across USDA, is responsible for establishing and implementing travel policy and procedures as well as managing the USDA travel charge card program. 5701 note, Creditworthiness of Individuals To Be Issued Government Charge Cards; 10 U. Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your application, or set up alerts. This system is "FOR OFFICIAL USE ONLY," and is subject to monitoring and recording to the extent permitted by law and/or regulation. USDA Travel Charge Card Program. Ensure your card is ready for use when you are ready to travel. Travel Card U. Jan 3, 2022 · Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your application, or set up alerts. These numbers are designated for DoD customers only. Citi Customer Service | Traveler Line | 1-800-200-7056 or 1-757-852-9076 (toll-free) For more information regarding your new card, please read the Department of Defense Cardholder Guide. URL: https://cardactivation. Login to TraX and click Travel Assistance to create a help ticket or check the status of an existing ticket. Bank PO Box 790428 St. com Customer Service Virtual Agent: 1-800-200-7056 From Outside the U. Travel Cardholders. If you are outside of The Citi DoD Travel Card is accepted at greater than 35 million locations worldwide. Management of travel cards; 41 Use of the travel card is mandated by the Travel and Transportation Reform Act of 1998 [PDF, 9 pages]. The DTMO works with the service CPMs and Citi on establishing direction, setting policy and centrally managing the travel card program. CITI Customer Service can be reached at 800-790-7206 (CONUS) or 904-954-7850 (OCONUS). Call 1-888-HELP1GO (1-888-435-7146) for 24-hour travel assistance. , simply call us toll- free at 1-800-790-7206, 24 hours a day, seven days a week, ev. GTCC Regulations state that the card will be used by all DoD personnel (military or civilian) to pay for all costs related to official government travel, including meals. Remember, the TAC cannot make, change, or ticket reservations. Looking for more information on GSA SmartPay? Please visit the GSA SmartPay program website. Remember, your APC is your first point of contact for travel card-related questions or issues. Exceptional dedicated customer services, wherever you are. , call coll. Fleet Card Voyager Network PO Box 13050 Overland Park, KS 66282-3050. O Box 6125, Sioux Falls, South Dakota 57117-6125 Jan 3, 2022 · Government Travel Charge Card. Travel Accident Insurance Guide Citi is authorized to give account information to the DoD Travel Card client or to a person authorized to act on his/her behalf ONLY if a Power of Attorney (POA) is on file. I am a MyTravel Travel Manager and I need to retrieve MyTravel data [PDF, 7 pages] (MyTravel users should contact their Travel Manager to retrieve trip or expense information) Government Travel Charge Card Support Options. , simply call us toll-free at 1-800-790-7206, 24 hours Aug 29, 2024 · How do I check my government travel card balance? To access your Citi GTCC, call Citi Customer Service or log in to CitiManager for quick access to balance and payment information, replace lost or stolen cards, set up a PIN, check application status, or set up alerts. If you do not have the card number, you can enter # each time the system prompts you for the account number. ‘Card Receipt Verification’ process and establishing your PIN. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number; Wait for system to provide balance, available credit, available cash, last payment posted and next payment due; Press or say '2' for pay by phone automated payment The Citi Government Travel Card is accepted at 45 million merchant locations and 2. Official travel for the Department of Defense just became easier with the Citi Department of Defense Travel Card. Department 790428 Earth The Citi Government Travel Card is accepted at 27 million merchant locations and 1,500,000 ATMs worldwide. , call collect Aug 29, 2024 · Citi Customer Service or CitiManager can be used to obtain balance and payment information, replace lost or stolen cards, set up a PIN, check the status of an Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. : 1-757-852-9076 Information above appears on the back of your card. We have combined our vast experience in worldwide If you believe your card has been lost or stolen, inform your A/OPC and supervisor immediately. We have combined our vast experience in worldwide policy and implementation, travel card program management, training, functional oversight of the Defense Travel System (DTS) and customer support. Overnight Remittance Payment Corporate Payment Systems 3180 Rider Trail S. Contact Citi Customer service at 1-800-200-7056 for full details, or to start the process of filing a claim. Or, your agency may elect to have the card mailed to the government offices for dissemination by an Agency/Organization Program Coordinator (A/OPC) or other government employee. Therefore, no expectation of privacy is to be assumed. This guide presents basic procedures and r. The Defense Travel Management Office's Government Travel Charge Card (GTCC) Program provides travelers with a safe, effective, convenient, and commercially available method to pay for official travel expenses. Automated ard Status heck — Your card may be de-activated for use when you are not in official government travel status. A POA is unique in every situation and must be given in writing; A Power of Attorney is accepted by mail or fax; Mail to: P. Our Customer Service Center is committed to satisfying the needs of all Citi Government Travel Cardholders. Address. . ry day of the year. Citi customer service provides 24/7 assistance to cardholders at 1-800-200-7056 and 1-757-852-9076 (toll-free). General Services Administration Federal Government commercial cards program. 6 million ATMs worldwide. 2 days ago · DTS will be unavailable for a scheduled DOWNTIME Release deployment on Monday, December 23, 2024 from 2100 ET to 0100 ET on Tuesday, December 24, 2024. Where do I get help? For questions and issues that involve your CITI Bank account, call the travel card bank directly at 800-790-7206 (INCONUS) or 904-954-7850 (OCONUS) for questions or to report a lost/stolen card. Personal use of the travel card or use of the travel card to pay for Sep 18, 2024 · Travel managers should ensure that all of their travelers use their government-issued travel charge card/account for all purchases of travel-related services or products such as rental cars, hotel rooms, and telephone or Internet service. In the credit card industry, Citi has set the standard for the world. , simply call us toll- free at 1-800-790-7206, GOVERNMENT TRAVEL CHARGE CARD ALTERNATE CREDIT WORTHINESS EVALUATION PRIVACY ACT STATEMENT AUTHORITY: 5 U. Since 1812, Citi has been serving customers with innovative banking and financial solutions. Establish tailored driver and vehicle spend controls and receive real-time alerts on any attempted exceptions to prevent fraud and misuse. 2784a. , simply call us toll-free at 1-800-200-7056, 24 hours a day, seven days a week, every Travel Card Program Official Department of Defense travel has just Citi Customer Service Center toll-free number: 1-800-200-7056. gmpsaw fwjfqr klsjn syn ajtpt geejv wfxnu xbthmmd pzarac utkc